We will work with your staff to resolve desktop, network, and printer problems of all types. Managed Remote Management support gets you the support you need with available fixed monthly and annual rates designed to help you better plan your company's annual, quarterly, and monthly budgets.
Our remote management system is available for your internal IT personnel to use with or with out our on-site, help desk or remote technical support. Either way you have access to a powerful reliable system built to help IT better support their network infrastructure.
Remote Management Support Service Highlights:
- Get the support you need in the least amount of time.
- Can minimize distruptions to the work environment by remotely solving issues using a secure VPN system.
- If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before.
- Network services monitoring and alerting. (POP3, HTTP, FTP and others)
- Very low bandwidth requirements - does not slow down your network response time.