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Managed Services: Features and Benefits

Your business success depends on your IT infrastructure. You need R&B Web Solutions to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.

R&B Web Solutions complete "Managed Services" package means that you will see increased performance, security, and reliability - immediately, and at an affordable price.

Quick Response
  • R&B Web Solutions can monitor what issues are affecting your network, and will respond before they become critical - such as server running low on memory
  • Automatic alert dispatch to R&B Web Solutions guarantees a quick response to problems at your site

Security Monitoring

  • Alerts R&B Web Solutions on attempted network access by unauthorized users
  • Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
  • Extensive security reporting gives you a bird's-eye view of your entire network's security
  • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Graphical Performance Reporting

  • Scheduled executive reporting, automatically generated and sent directly to your e-mail address
  • Easy-to-understand graphical reports with "un/acceptable threshold" lines
  • Makes capacity management and upgrade planning simple
Remote Management and
Communication
  • R&B Web Solutions can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
  • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
  • Network services monitoring and alerting (POP3, HTTP, FTP and others)
  • Very low bandwidth requirements - does not slow down your network response time

Detailed Site Level Inventory

  • Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft

Grow Your Business, Cut Costs

  • Visits from R&B Web Solutions shift from fixing problems to cooperatively managing your network's growth
  • Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most


| What are Managed Services | Key Benefits of Managed Services | Features and Benefits |


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